Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
A staffing agency has a current position open for a Virtual Bilingual Spanish English Travel Customer Care Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls and emails with inquiries from members and sales reps Answer member questions and
Minimum of 2+ years selling luxury travel. Strong destination-based knowledge of popular luxury vacation destinations such as France, Italy, Mexico, Europe, Hawaii and the Caribbean. Demonstrated proficiency with the internet and Microsoft applications including Word, Excel and Outlook.