A call center is filling a position for a Telecommute Customer Service Representative. Individual must be able to fulfill the following responsibilities: Fielding a variety of inbound calls Making seminar reservations, setting appointments, and taking messages Fixing problems with accounts and
Identifying customers’ needs and using knowledge database to recommend solutions. Qualifications for this position include: Previous Customer Service Experience preferred (not required) Excellent verbal and written Communication skills required.
Must be adept at handling large call volumes, preferably with use of VOIP call systems. Working knowledge of the following systems: EPIC/Cerner and/or PHS. Must be able to efficiently schedule radiology and diagnostic procedures. Experience with basic insurance guidelines.
An in home-agent contact center company is seeking a Telecommute Event Ticketing and Sales Agent. Individual must be able to fulfill the following responsibilities: Take inbound customer service calls Talk to buyers and sellers to answer questions Ensure that every customer interaction provides