Strong organizational, time management, and problem solving skills. Excellent written and oral communication skills. Strong sense of professionalism and active listening skills. Able to problem solve and use resources on proprietary software/tools.
A GPU-accelerated analytics company is filling a position for a Remote Support Engineer. Core Responsibilities Include: Obtaining a deep understanding of technology and being willing to learn new technologies as needed Articulating value proposition to both technical and non-technical
A business process management solutions provider needs applicants for an opening for a Telecommute Live Chat Support Agent in the Peoria Area. Individual must be able to fulfill the following responsibilities: Answering or recording for follow up the technical and sales inquiries of
A telecommunications service provider is searching for a person to fill their position for a Remote Multilingual Customer Experience Advisor in Concord. Individual must be able to fulfill the following responsibilities: Respond to customer inquiries Determine root cause and drive
A wealth-planning technology company has a current position open for a Virtual Customer Service Representative. Must be able to: Manage a large amount of inbound calls or chats Provide support to Client Support team members in one or more areas of expertise Identify customer needs, clarify
A computer software company is seeking a Virtual Customer Care Analyst. Core Responsibilities of this position include: Effectively managing time, case load and backlog Assessing the nature of customer problems Meeting set company, team and individual KPI’s Position Requirements
Using remote access application to access customer's computer for tech assistance. Working closely with team to identify and resolve customer issues. Qualifications for this position include: Some experience with basic computing. Comfortable learning and working with new technologies.
Setting expectations on deliverables with client or end users. Required Skills: Opportunities to attend conferences. Associate’s degree or equivalent. 0-2 years of general work experience. Strong problem solving and troubleshooting skills. Excellent listening skills.
Asking questions targeted to encourage complete responses. Using positive language and word choices to avoid negative customer reactions. Must meet the following requirements for consideration: Minimum 3-5 plus years' experience in the corporate travel management industry.
A software company is filling a position for a Telecommute Technology Customer Support Manager. Candidates will be responsible for the following: Setting a clear vision and implementing strategies that focus towards customer satisfaction Identifying trends in issues reported by