Telecommute Job Postings : Freelance : Telecommuting : Employment : Telecommute - VirtualVocations.com https://www.virtualvocations.com/ VirtualVocations offers a unique service to those who are looking for high quality, credible, work from home positions. Telecommute Event Ticketing and Sales Agent https://www.virtualvocations.com/job/telecommute-event-ticketing-and-sales-agent-442830.html An in home-agent contact center company is seeking a Telecommute Event Ticketing and Sales Agent. Individual must be able to fulfill the following responsibilities: Take inbound customer service calls Talk to buyers and sellers to answer questions Ensure that every customer interaction provides a great experience Skills and Requirements Include: Some working knowledge and interest in sports, music and theatre Excellent communication skills who can clearly answer questions and anticipate future needs A positive and professional demeanor, with responsive customer service to provide white glove service Ability to provide at least 20 hours per week on this program during the client’s operating hours 442830 Virtual Customer Success Specialist https://www.virtualvocations.com/job/virtual-customer-success-specialist-441742.html An information technology company is in need of a Virtual Customer Success Specialist. Individual must be able to fulfill the following responsibilities: Guiding customers from sign-up to the moment of “first success” with our system Running onboarding sessions with new customers via join.me Responding to support tickets via live chat (Intercom) and email (Zendesk) Applicants must meet the following qualifications: Minimum 1 year experience handling customer support in a technical position Experience with Google Suite: GMail, Docs, & Sheets Experience with Outlook, join.me, Zapier, Windows and Mac OS Experience with ticketing systems: ZenDesk, Intercom Discipline to keep customer priorities in order 441742 Telecommute Senior Customer Quality Engineer https://www.virtualvocations.com/job/telecommute-senior-customer-quality-engineer-440865.html A science and technology innovator is filling a position for a Telecommute Senior Customer Quality Engineer. Core Responsibilities Include: Leading and coordinating customer quality complaint resolution Arranging samples for manufacturing plant analysis Working with manufacturing plant for any follow up requests and data from customer Skills and Requirements Include: Understand high volume manufacturing environment Good knowledge in statistical tools (such as SPC, MSA, Pareto, ANOVA etc…) and quality tools (such as FMEA, Cause and Effect Diagram, 8D etc…). Proficient in software such as PowerPoint, Excel, Minitab, etc. Coordinate and lead activities with multi-functional personnel to achieve the desired outcomes Lead remotely multi-function team from different regions across the globe Good communication skill in both speaking and writing with all levels within the organization 440865 Telecommute Inbound Retail Sales Customer Service Representative https://www.virtualvocations.com/job/telecommute-inbound-retail-sales-customer-service-representative-435228.html A software company has a current position open for a Telecommute Inbound Retail Sales Customer Service Representative. Candidates will be responsible for the following: Upselling and making product suggestions to consumers Providing solutions to their product needs/orders Required Skills: Minimum 6 months experience interacting with customers in some capacity (via phone, chat, in person, etc.) Handle multiple computer applications at one time Understand the concepts of navigation, search engines, downloading music, and other web based applications Smartphone, tablet, operating systems, PC or Mac experience Ability to meet minimum typing speed of 20 WPM while talking to customers High School Graduate or general education degree (GED) required 435228 Telecommuting Customer Operations Engineer on the East Coast https://www.virtualvocations.com/job/telecommuting-customer-operations-engineer-on-the-east-coast-440147.html A company that provides a streaming platform is seeking a Telecommuting Customer Operations Engineer on the East Coast. Core Responsibilities of this position include: Working with customers to resolve a wide range of issues with their deployments Contributing to process development Communicating with our core engineering team to provide real-time product feedback from the field Applicants must meet the following qualifications: Excitement in learning about streaming data and becoming a domain expert in Apache Kafka Experience in diagnosing, reproducing, and resolving customer issues Desire to make customers successful through direct interaction Experience troubleshooting applications running on Linux Operational knowledge of Java applications Experience with at least one mainstream distributed system 440147 Telecommute Online Travel Support Agent https://www.virtualvocations.com/job/telecommute-online-travel-support-agent-433093.html A travel company is in need of a Telecommute Online Travel Support Agent. Candidates will be responsible for the following: Answering incoming calls from customers Converting inquiries into sales Working with leads and pending sales Qualifications for this position include: At least one year of recent cruise sales experience Meet or exceed minimum monthly productivity goals Complete a criminal and employment background check 433093 Telecommute Client Care Technical Support Representative https://www.virtualvocations.com/job/telecommute-client-care-technical-support-representative-438385.html A global technology provider has an open position for a Telecommute Client Care Technical Support Representative. Core Responsibilities Include: Handling all incoming calls professionally Participating in ongoing training sessions Providing superior client support through responsive follow through Skills and Requirements Include: Associates degree or equivalent combination of education and experience Minimum five years lending processing, and experience in financial industry Minimum three years Customer Service and/or Call Center experience Ability to work on a rotating basis and provide on-call after hours support 438385 Virtual Bilingual English and Spanish Patient Communication Specialist and Scheduler https://www.virtualvocations.com/job/virtual-bilingual-english-and-spanish-patient-communication-specialist-and-scheduler-438323.html A health care call center has an open position for a Virtual Bilingual English and Spanish Patient Communication Specialist and Scheduler. Individual must be able to fulfill the following responsibilities: Being the first point of contact for patients Scheduling appointments, verifying insurance, completing pre-certifications, and making referrals Focusing solely on working with patients to obtain complete and accurate information Qualifications for this position include: Excellent communication skills, customer service skills and phone etiquette Minimum 2 years recent experience in medical-oriented scheduling environment Must be adept at handling large call volumes, preferably with use of VOIP call systems Working knowledge of the following systems: EPIC/Cerner and/or PHS Must be able to efficiently schedule radiology and diagnostic procedures Experience with basic insurance guidelines 438323