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Process Designer
solutions Establish and maintain key performance indicators for process improvement initiatives Collaborate with internal partners to document and update policies, procedures, and standard operating procedures Required Qualifications Experience in business...process analysis and modeling Proven ability to manage projects and drive process improvements Familiarity with performance measurement tools and methods Ability to work cross-functionally and support collaborative environments Relevant educational
Director of Onboarding and Enablement
manage the onboarding team while remaining hands-on with onboarding experiences Required Qualifications 5+ years of experience leading onboarding, enablement, or customer operations teams in a SaaS environment Strong background in process design and business...analysis Experience managing customer escalations and resolving complex issues cross-functionally Familiarity with the Salesforce ecosystem is essential Higher education experience is a plus
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