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Management Analyst
Qualifications Bachelor's Degree or commensurate experience 3 years of experience in dynamic customer delivery environments Ability to attain and maintain DHS clearance (U.S. citizenship required) Strong understanding of project management and data...analysis Experience working independently in fast-paced environments
Financial Change Order Analyst
to project rebate guarantee impacts and provide consultative support to stakeholders Required Qualifications Bachelor's degree 2+ years of experience in data analytics, finance, pricing, or process improvement, or 1+ year with relevant industry data...Experience with data analysis tools such as Excel and SQL Ability to manage tight deadlines and prioritize tasks Experience collaborating across multiple departments
Customer Support Specialist
Responsibilities Provide timely support in troubleshooting problems and answering customer questions Gather user feedback to identify pain points and advocate for user experience improvements Utilize a CRM tool to track communications and resolutions for data...analysis Required Qualifications 2+ years of experience in a Tier 1 or Lead Customer Service Support role, preferably in technology Strong organizational skills and ability to manage multiple priorities Comfortable working in a fast-paced environment
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Executive Assistant Internship
Key Responsibilities Serve as Company primary point of contact, managing email communication and coordinating between departments Assist in organizing and maintaining files, document preparation, and general data collection and analysis Monitor project
Service Operations Administrator
Net Promoter Score (NPS) programs Required Qualifications Bachelor's degree in business administration, Operations Management, or related field experience 1+ years of experience in service operations or a similar analytical role Proficiency in data...analysis and reporting tools Experience with CRM systems and service management tools ITIL certification is a plus
Operations Specialist
Key Responsibilities Manage program data and conduct analysis from multiple databases Oversee project management, quality assurance, and document organization Produce regular reports ensuring compliance with contract terms and content relevance Required
Sales Operations Coordinator
enhancements to reduce errors Required Qualifications Ability to collaborate effectively with Contracts, Legal, and Finance teams to resolve process questions Experience in authoring standard operating procedures and streamlining workflows Strong data...analysis skills, particularly in Excel or Power BI, with a focus on maintaining high quote accuracy Self-starter capable of managing multiple quote requests and prioritizing tasks effectively Familiarity with ARR concepts and contract terms