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Quality Assurance Analyst
process improvement Proficiency in NICE InContact Speech Analytics, predictive analytics, and sentiment analysis tools Strong understanding of CX performance metrics (FCR, NPS, CSAT, VoC) Experience with data visualization tools (Power BI, Tableau) and data...querying (SQL preferred) Familiarity with AI-based solutions for workflow automation
QA Engineer
Responsibilities Collaborate with Product Owners, Business Analysts, and Developers to define test plans and identify issues Create and execute comprehensive test cases and plans, and report bugs in Jira Conduct API testing using Postman and utilize SQL...for data analysis relevant to testing Required Qualifications Minimum of 4 years of experience in Software Quality Assurance Strong knowledge of Software QA methodologies and processes Hands-on experience with black box testing and API testing using
Client Reporting Analyst
KPIs for clients and internal users Required Qualifications Understanding of the Company business and industry acronyms Previous experience with reporting applications or tools Advanced Microsoft Office skills, particularly in Excel Knowledge of SQL...and data analytics tools such as Power BI, Qlik, or Looker Must have unrestricted work authorization for the US/Canada
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Senior Data Analyst
Key Responsibilities: Manipulate data using SQL, Snowflake, Power BI, Tableau, and Excel to provide actionable insights Build reporting and data visualizations to drive strategies and measure interventions for quality improvement Design, develop,
Data Quality Analyst
source and target data Test transformations from Salesforce into Data Vault-modeled Snowflake tables Develop and execute data quality test cases for various CRM datasets Required Qualifications 5+ years of experience in Data QA, Data Engineering, or Data...Testing roles Strong SQL skills and experience with Snowflake or similar cloud data platforms Hands-on experience with Data Vault 2.0 modeling Familiarity with Salesforce data structures Experience validating Salesforce-to-warehouse and warehouse-to-Salesforce
Director of Quality Assurance
A company is looking for a Director, Quality Assurance to lead and oversee the quality assurance function for software and data solutions....Key Responsibilities Architect and implement comprehensive QA strategies and processes to ensure product quality Lead a global team of QA professionals and drive innovation in testing solutions Collaborate with engineering leaders to integrate quality
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