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Bilingual Customer Service Representative
and assist customers with order processing, account management, and record interactions accurately Required Qualifications High School Diploma Basic customer service and phone handling experience Familiarity with basic computer applications and data...entry Ability to adapt to a demanding environment with shifting priorities Commitment to confidentiality and professionalism in customer interactions
Customer Service Representative
account management Required Qualifications High School Diploma Minimum internet speed of 100 megabytes for remote work Basic customer service and phone handling experience Familiarity with basic computer applications and proficiency in typing and data...entry Ability to work a set schedule with flexibility for additional hours if needed
Customer Service Specialist
Key Responsibilities Assist customers with profile account set-up via phone, email, and chat Provide guidance on using the platform through various communication channels Collaborate with internal departments to address customer needs and perform data...entry in CRM platforms Required Qualifications At least 1 - 3 years of relevant work experience Basic understanding of Web 3.0, blockchain, and AI usage Proficient in English Basic knowledge of social media, cryptocurrency, and digital wallets
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Customer Experience Specialist
Key Responsibilities Provide exceptional customer care through various communication platforms Assist with order entry, data entry, and filing duties as assigned Collaborate with management to implement processes for organizational growth Required
Member Enrollment Specialist
completion, and accuracy Resolve enrollment issues to ensure a seamless member experience Maintain and update member enrollment records as required Required Qualifications High School diploma or GED One year of experience with medical or institutional data...entry One year of customer service experience Associate Degree in a related healthcare field is preferred Two years of experience in medical document/enrollment processing is preferred
Bilingual Intake Specialist
files using a case management database Required Qualifications High School/GED Diploma Fluency in English and Spanish Proficiency in Microsoft Office Suite At least 1 year of call center or telephone customer service experience At least 1 year of data...entry or intake-related experience
Eligibility Representative
Key Responsibilities Maintain and update enrollment records to support claim processing and service requests Serve as a liaison between internal teams and health plan representatives to resolve eligibility issues Perform accurate data entry in EPIC
Healthcare Customer Service Representative
and patients with benefits and insurance information Conduct surveys through outbound calls to enhance patient experience Required Qualifications High School Diploma or General Education Degree (GED) required Strong computer experience, including data...entry and navigation Experience with Microsoft Outlook and Word Ability to adhere to daily schedules and duties Must provide two monitors at least 22 inches with HDMI and Display ports
Healthcare Customer Service Agent
year of previous customer service experience, preferably in Healthcare Proficiency in Microsoft Office Suite, particularly Word and Excel Experience using multiple applications and phone systems simultaneously Accurate keyboard skills with proven data...entry ability
Healthcare Customer Service Representative
benefits and insurance information through welcome calls Conduct surveys via outbound calls to gather patient feedback Required Qualifications High School Diploma or General Education Degree (GED) required Strong computer experience, including data...entry and screen navigation Experience with Microsoft Outlook and Word Ability to adhere to daily schedules and duties Must provide two monitors at least 22 inches with HDMI and Display ports
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