Remote Help Desk Manager Jobs

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  • Remote Technical Service Desk Analyst - Nationwide

    Job Title Service Desk Analyst (2nd Shift) Virtual Job Purpose We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner....A Service Desk Analyst is responsible for providing Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat.

  • Remote Marketing Information Technologies Manager - Nationwide

    Responsible for all help desk protocol and responses, including documentation and response actions....Experience managing Help Desk/Service Desk staff required Demonstrated ability to lead teams and manage complex projects required. Ability to identify required process integrations with other overlapping technologies.

  • Remote 2nd Shift Computer Service Desk Analyst - Nationwide

    A technology company is seeking a Remote 2nd Shift Company Service Desk Analyst....categorization, documentation, and closure of all tickets Providing first level support Must meet the following requirements for consideration: 6-12 months customer service experience in a professional industry 6-12 months experience in a Service Desk

  • Telecommute Information Technology Service Desk Analyst - Nationwide

    Job Title Service Desk Analyst (includes weekends) Virtual Job Purpose We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner....A Service Desk Analyst is responsible for providing Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat.

  • Remote Solar Lending Customer Support Lead - Nationwide

    track progress Applicants must meet the following qualifications: Minimum of 2 years Help Desk/Customer Service experience Minimum of 2 years experience writing user-facing documentation Ability to produce clear and detailed product documentation...for end users Ability to produce accurate and thorough documentation for support staff Ability to work closely with the product manager to define requirements and track progress

  • Telecommute IT Specialist - Nationwide

    Must be able to: Escalate issues as necessary to appropriate support group Create and track help desk tickets in the system to ensure prompt and satisfactory resolution to issues Perform necessary tasks needed to maintain IT service level agreements...Qualifications for this position include: Experience with Intune & Azure Endpoint Manager Considerable knowledge of managing Office 365 and other related cloud solutions Virtual Desktop Experience - VDI (VMware, Windows 365) Remote Management

  • Telecommute Salesforce Manager - Nationwide

    As a Salesforce Manager , you will report to the Sr. Director of Sales Operations in order to help administer the Salesforce instance of the organization and support all functions in the business to win revenue....What You'll Do First Week: You will get to know all the members of the Sales Operations team - a Sales Operations Manager, a Director of Sales Operations, a Deal Desk Manager and Counsel, and a Deal Desk Coordinator.

  • Remote Weekend SaaS Cloud Operations Manager - Nationwide

    Cloud Operations Manager - Weekend Shift Job Category : Cloud Services and IT Requisition Number : CLOUD001917 Posting Details Posted : January 20, 2023 Full-Time Remote, USA United States Remote, USA United States Manager, Cloud Operations..., or Networking 3+ years of experience as an IT Manager, Engineering Manager, Service Desk Manager, or similar role General knowledge of identity management and information security best practices.

  • Remote Senior Retail Bank Program Management Manager - Nationwide

    As a Sr Manager, Bank Program Management, you will be the key Credit Program point of contact for our various credit functional areas....You will establish relationships with our bank partner and leaders of our key credit functions to help ensure the continuation of an efficient and effective partnership.

  • Remote Associate Financial Services Customer Support Specialist - Nationwide

    Ensure all interaction types logged with the appropriate level of data in the help desk customer ticket tracking system....Demonstrate an understanding of help desk priorities and goals with an active participation. Responsible for staying signed into the help desk phone system and actively working during designated shift.