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Fleet Management Support Specialist
Education Experience in fleet management or technical support Knowledge of maintenance and repair processes Ability to negotiate repair costs Familiarity with preventative maintenance schedules Must be located and able to work in the Mountain or Pacific...Time zones
Support Specialist
experience in a customer support or technical support role Proficient in using JIRA or similar ticketing systems Familiarity with creating and maintaining documentation Ability to work independently and as part of a team Availability to work 8 to 5 Pacific...Standard Time (Mandatory)
Customer Operations Specialist
and technical support issues Create and update knowledge base articles and deliver training for new customers Required Qualifications 1-3 years of relevant customer-facing experience, preferably in the SaaS industry Ability to work from 8am-5pm Pacific...Time Strong time management skills and experience working on a remote team Owner mentality and creative problem-solving skills Desire to learn and grow in a dynamic startup environment
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Bilingual Customer Service Advocate
Entry-level position with little or no previous experience needed Bilingual in English and Cantonese or English and Mandarin highly preferred Experience interacting and multitasking using multiple systems preferred Ability to work remotely within the Pacific...Time Zone
Support Coordinator
experience and capture relevant data Required Qualifications Bachelor's Degree in English, Communication Studies, Humanities, or equivalent experience Direct experience in a service-related role Ability to work during core business hours of 8am to 5pm (Pacific...Standard Time) High-speed internet connection and a quiet workspace Proficient in using CRM systems, with Salesforce experience preferred
Customer Support Specialist
support, product, and development teams for issue resolution Required Qualifications, Training, and Education Fluent in English with clear communication skills Comfortable using digital tools and eager to learn new ones Based in the US, ideally on Pacific...Time or able to cover Eastern US hours Experience in client support is a plus Additional languages (French, Spanish, German, etc.) are a bonus
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