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  • Customer Service (5)

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  • Customer Service Advocate II

    applications Required Qualifications High School diploma or GED required 1 - 2 years of related experience preferred Vocational or technical education may be required Experience in a contact center environment preferred May require additional on-the-job...training or continuous learning education

    CRM Applications Call Documentation Regulation Compliance Product Awareness
  • Lead Nurture Supervisor

    Key Responsibilities Manage daily operations, directing performance, quality, productivity, and workflow of the team Assist in hiring, supervising staff, and providing continuous employee development through coaching Track team metrics and ensure

    Salesforce Microsoft Excel Google Suite Data Analysis
  • Learning and Development Manager

    Key Responsibilities Oversee training programs for Member and Provider call center teams, including onboarding and compliance Develop and execute a strategic roadmap for onboarding, training, and continuous development of Customer Experience Support

    Learning Programs Onboarding Systems Training Compliance
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  • Virtual Sales Representative

    positive customer experience Required Qualifications High School Diploma or GED 0-2 years of relevant work experience Ability to work nights and weekends as required Familiarity with digital tools and sales processes Commitment to teamwork and continuous...personal development

    Sales Consultative Sales Product Knowledge Writing Skills
  • Benefits Support Specialist

    Diploma required; Bachelor's degree preferred At least 2 years of relevant experience in Company and disability Company Solid understanding of Group Benefits, Company, Disability, and Absence Products Proficiency in Excel for data management Commitment to continuous...self-development and skill improvement

    Group Benefits Life Insurance Disability Insurance Absence Management