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Director of Customer Support
Key Responsibilities Lead and scale a high-performing, globally distributed support team Develop and own a support tooling strategy to enable proactive and personalized support experiences Use support trend data to influence product development and
Remote Business Analyst
Mathematics, Business, Analytics, Statistics, or a similar field 3+ years of experience in business analysis, data analysis, or similar roles Advanced Excel skills, including complex formulas and pivot tables Proficient in Alteryx, Tableau, SQL, and Python...Experience with cloud data platforms such as AWS Redshift or similar
Director of Customer Success
Key Responsibilities Define and execute customer success strategy and operational plans Develop data-driven playbooks for cross-sell and expansion opportunities Build and lead a high-performing Customer Success team while maintaining customer retention
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