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Operations Trainer and QA
Key Responsibilities Conduct classroom and virtual training for new hires and ongoing training as needed Develop and maintain training materials, including educational resources and job aids Perform quality audits on operations staff work and provide
Education Analyst
resolve issues and propose product solutions for sales needs Required Qualifications Bachelor's Degree or equivalent experience in Education, Business, Finance, or related field preferred 5+ years of experience in K-12 Education, preferably as a district...leader Experience in implementing district-wide college and career readiness initiatives Ability to work collaboratively across various organizational departments Proactive and independent in supporting Sales Team objectives
Customer Service Training Manager
training for customer service agents Develop and maintain quality monitoring frameworks aligned with customer service standards Required Qualifications Bachelor's degree in Business, Communications, Human Resources, or a related field, or equivalent job
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Bilingual Career Coach
Key Responsibilities Establish rapport with employees and motivate them to achieve their goals Guide employees through the coaching process and milestone completion Advise on career development, transition issues, and job search strategies Required...Qualifications At least 7 years of experience in job search coaching, including resume development and interview preparation Demonstrated expertise in facilitation and business coaching Experience working with job seekers in the Montreal area Bachelor's
Training Specialist
Key Responsibilities Assess training needs through job analysis and consultations with managers Design and deliver engaging training programs, including onboarding and compliance training Evaluate the effectiveness of training programs using surveys
Market Operations Specialist
Required Qualifications 3 to 5 years of trade desk or operations desk experience at a broker dealer or exchange Experience supporting FIX and SBE Protocols Strong data analytics capabilities with the ability to write basic queries in SQL, Groovy, or Python