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Service Engineer
ensuring resolution aligns with service level agreements (SLAs) Create documentation for troubleshooting processes to facilitate knowledge sharing among support teams Required Qualifications Minimum 3 years' experience in a technical support or software...development environment At least 3 years of experience with online systems on Azure or similar cloud platforms Minimum 2 years of experience in SQL and Kusto, with proficiency in complex queries Bachelor's degree in computer science, engineering,
Strategic Customer Success Manager
or cybersecurity Demonstrated success in onboarding and guiding customers through value realization Experience with enterprise clients and managing complex technical relationships Proficiency with major cloud platforms and understanding of secure software...development practices
Strategic Customer Success Manager
Management in the software or cybersecurity industry Experience with enterprise clients and managing complex technical relationships Proficiency with major cloud platforms and understanding of cloud-native security architectures Strong knowledge of secure software...development lifecycle (SSDLC) and DevSecOps practices
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