Customer Service / Experienced / Permanent Remote Software Development Python Jobs

• Product Support Specialist

  Key Responsibilities Handle a high volume of support tickets through chat and email, providing timely troubleshooting and customer assistance Guide clients through technical challenges and feature navigation within the dashboard Log and track software...bugs, collaborating with the development team for resolution Required Qualifications 1-3 years in a customer support, product support, or technical support role, preferably in a SaaS or tech platform Experience using support platforms like Zendesk

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  Support Tickets Troubleshooting Zendesk Intercom+ more

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