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IT Project Manager
Adaptable and fast learner with a proactive approach to problem-solving Organized with strong project management skills Comfortable working independently with evolving job functions 3+ years of experience in IT management, product/project management, or software...development (preferred) Familiarity with security best practices and systems compliance (preferred)
Strategic Customer Success Manager
+ years of experience in Customer Success or Technical Account Management in the software or cybersecurity industry Demonstrated success in guiding customers through onboarding and value realization Experience with major cloud platforms and secure software...development lifecycle practices Hands-on experience with application security tools and familiarity with CI/CD tools
Natural Gas Scheduling Advisor
integrations with third-party systems Qualifications 5+ years of hands-on experience in natural gas scheduling Deep understanding of pipeline operations and FERC-related practices Familiarity with ETRM/CTRM systems Previous experience contributing to Company...product development is a plus Ability to work independently and asynchronously with a distributed team
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Senior Software Engineer
Key Responsibilities Perform technical design, coding, testing of applications, and serve as a subject matter expert Conduct software analysis, develop automated unit tests, and compile data results from testing Develop and maintain software solutions...development and architecture/design Knowledge of programming languages such as JavaScript, C, and Python Familiarity with cloud technologies (e.g., AWS, Azure) and database technologies (e.g., SQL, Oracle) Experience with CI/CD processes and tools
Principal Cyber Software Engineer
Key Responsibilities: Utilize GitLab/Jira and DevOps tools to build CI/CD pipelines and automated test tooling Develop and troubleshoot software using Python and address C/C++ build/compile errors Conduct Cyber Security research, including reverse...development Experience in developing and enhancing complex software systems Proficiency in algorithms and system performance standards Experience with software development on Red Hat Enterprise Linux (RHEL) systems
Customer Success Director
Qualifications 10+ years of experience in Customer Success, Implementation, or similar roles At least 3 years of experience managing customer experience teams Hands-on experience with SaaS solutions across various industries Strong understanding of software...development and SaaS business models Proven ability to develop strategic relationships with senior stakeholders
IT Project Manager - Manitoba
Ability to work independently and manage projects effectively Organized with strong project management skills Comfortable with evolving job functions in IT and security Preferred experience of 3+ years in IT management, product/project management, or software...development
Product Support Specialist
Key Responsibilities Handle a high volume of support tickets through chat and email, providing timely troubleshooting and customer assistance Guide clients through technical challenges and feature navigation within the dashboard Log and track software...bugs, collaborating with the development team for resolution Required Qualifications 1-3 years in a customer support, product support, or technical support role, preferably in a SaaS or tech platform Experience using support platforms like Zendesk
Service Engineer
ensuring resolution aligns with service level agreements (SLAs) Create documentation for troubleshooting processes to facilitate knowledge sharing among support teams Required Qualifications Minimum 3 years' experience in a technical support or software...development environment At least 3 years of experience with online systems on Azure or similar cloud platforms Minimum 2 years of experience in SQL and Kusto, with proficiency in complex queries Bachelor's degree in computer science, engineering,