Remote Technical Support Analysts Jobs

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  • Learning Technology Lead

    Create and implement the technical strategy for learning technologies and manage the integration of new platforms Supervise the administration and maintenance of the Learning Management System (LMS) and ensure data integrity and performance Provide technical...technology administration, development, and support Deep technical expertise in Learning Management Systems (LMS) Strong proficiency in web development technologies, including HTML, CSS, and JavaScript Experience with e-learning authoring tools such

    LMS HTML CSS JavaScript
  • Senior HTS Database Analyst

    A company is looking for a Senior HTS Database Analyst to support operational and strategic aspects of its Office of International Trade Compliance.

    Database Excel HS Classification Import/export Regulations
  • AI Sales Engineer

    to understand their needs and design custom multi-agent applications Collaborate with the sales team to provide technical expertise throughout the sales cycle Assist in developing proofs of concept to address specific business challenges Provide technical...support during customer onboarding for smooth implementation Required Qualifications: Proven experience as a Sales Engineer or in a similar technical role, preferably in the AI or software industry Strong understanding of AI technologies and business

    AI Technologies Workflow Optimization Enterprise Software API Integrations
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  • Student Support Specialist

    Key Responsibilities Directly support students by responding to queries and providing issue resolution Utilize Student Information Systems to assist with course-related issues, billing inquiries, and technical support Ensure a positive and seamless

    Customer Service Analytical Skills Time Management Multi-tasking
  • Senior Business Systems Analyst

    Key Responsibilities Drive the NPI process by consulting, designing, and implementing sales systems and operations functions Collaborate with cross-functional teams to drive QTC projects and support Sales Ops Analysts Own and develop requirements

    Sales Operations Sales Technology QTC Processes Salesforce.com
  • Technical Account Manager

    A company is looking for a Technical Account Manager who will support key clients and ensure their success with the platform....Key Responsibilities Serve as the main point of contact for key clients, ensuring clear communication Support pre-sales efforts by providing technical guidance to strategic clients Manage onboarding for new merchants and handle escalated technical

    E-commerce Platforms ERP Order Management Integrations
  • Bilingual Customer Service Representative

    Key Responsibilities Handle incoming calls from customers regarding inquiries, orders, and technical support, providing accurate and courteous responses Resolve customer issues by identifying root causes and utilizing resources to ensure satisfaction

    Bilingual Spanish Customer Service Phone Handling
  • Customer Service Representative

    Key Responsibilities Receive and respond to incoming customer calls regarding inquiries, orders, billing, and technical support Listen to customer concerns, identify issues, and work to resolve them effectively Maintain product knowledge and assist

    Customer Service Phone Handling Verbal Communication Active Listening
  • Bilingual Sales Engineer

    with the sales team to gather customer requirements and own the technical side of the sales process Design and refine conversational AI agents, lead hands-on trials, and analyze conversational data for insights and automation opportunities Provide technical...support during customer meetings and ensure alignment across sales, product, and engineering teams Required Qualifications 5+ years in a Company Engineering or similar customer-facing technical role Degree in Computer Science, Information Systems

    AI Conversation Intelligence API Specifications Prompt Engineering
  • Technical Support Engineer

    A company is looking for a Technical Support Engineer with experience in technical support and IT services....techniques for efficiency Required Qualifications 5+ years of technical support, technical consulting, or information technology experience Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years of relevant experience

    MECM SCCM ConfigMgr WSUS