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Technical Support Representative - Remote
A company is looking for a Technical Support Representative - Remote....Key Responsibilities Provide phone, email, and chat-based technical support to customers in a fast-paced environment Develop solutions to improve customer satisfaction and create lifelong promoters of the brand Assist customers with billing, invoice
Technical Support Analyst - Remote
A company is looking for a Customer Tech Support Analyst....Key Responsibilities Provide technical support to clients for hardware, software, and operating system issues via phone or remote access Analyze client issues to determine resolutions and document results, maintaining records through the CRM system
Technical Support Analyst - Remote
A company is looking for a Technical Support Analyst to troubleshoot technical challenges for customers and partners.
Technical Support Specialist - Remote
Key Responsibilities Diagnoses, troubleshoots, and resolves technical issues related to software, hardware, and service products Responds to client inquiries and provides guidance on warranty claims Maintains documentation and collaborates with technical...support engineers on complex issues Required Qualifications Associate's Degree or Bachelor's Degree preferred Minimum of 4 years technical call center support experience or equivalent Experience with troubleshooting technology and healthcare-related
Technical Support Specialist - Remote
A company is looking for a Technical Support Specialist to provide personalized assistance to customers in the hospitality industry....base and self-service resources Collaborate with team members during Swarming sessions to troubleshoot complex issues Required Qualifications 2+ years of experience in the hospitality industry or hospitality technology space Prior experience in technical
Technical Support Engineer - Remote
A company is looking for a Technical Support Engineer III....support to key clients Familiarity with Zendesk, GitHub, Slack, and Jira Formal or informal education related to computer science or software engineering
Technical Support Specialist - Remote
A company is looking for a Technical Support Specialist to provide personalized assistance to customers in the hospitality industry....support, including familiarity with ticketing systems and data analysis Comfortable using tools like Excel, XML, or APIs for troubleshooting data-related issues Ability to work effectively in a fully remote environment and leverage collaboration tools
Senior Technical Support Engineer - Remote
A company is looking for a Senior Technical Support Engineer to provide enterprise-level support to customers and partners....Key Responsibilities Develop a deep technical understanding of products and provide extraordinary technical support across various channels Research, diagnose, troubleshoot, and identify solutions to resolve customer issues while following standard
Bilingual Technical Support Representative - Remote
A company is looking for a Technical Support Representative (French Speaking)....Key Responsibilities Provide technical support via phone, email, and chat in both French and English Educate customers on platform features and troubleshoot technical issues Communicate with management and developers to enhance product functionality
Senior Technical Support Manager - Remote
A company is looking for a Senior Manager, Technical Support Engineering....Support team 3+ years of experience managing people managers Familiarity with Zendesk and its configurations Experience with large-scale project management and global support processes Strong organizational skills with the ability to manage multiple
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