Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
Answer member questions and anticipate future needs. Assist with member account problems and membership cancellation requests. Required Skills: Bilingual in Spanish & English. Must have a positive and professional demeanor, with responsive customer service to provide white glove service.
Working with agents, accounting team, and account managers. Supporting clients' ever-changing needs. Position Requirements Include: 3+ years frontline experience in full service agency demonstrating working knowledge of travel agency operations, industry procedure, and agency accounting.
Maintain accountability for the timely and accurate automated servicing of travel arrangements. Perform all ticketing duties. Provide travel counseling with an exceptionally high level of service. Required Skills: Shift flexibility hours to coincide with Pacific and/or Mountain time zones.
Leading local operations and account management teams. Skills and Requirements Include: Minimum of three years of consultative outside sales experience. General knowledge and understanding of the Amelia Island/Jacksonville market.
Assisting subscribers with technical support, account questions, and travel advice. Communicating with the community on social media, Facebook messenger, and in chat. Flagging issues and opportunities to delight members to other teams. Position Requirements Include:
Act as the liaison for all group accounts and be responsible negotiating contracts and discounts. Must meet the following requirements for consideration: Ability to travel onsite with clients during meetings to assist with travel change requests as needed.
Maintain sufficient account knowledge to assist clients without delay. Applicants must meet the following qualifications: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Maintain account information in Salesforce. Required Skills: Ability to travel domestically & internationally. 3+ yrs. travel industry experience in supplier relations or management role. Understanding of travel industry, operations and GDS systems. Fluent in business English.