Requires domestic travel of up to 30% of the time. Bachelor's degree from a four (4) year college or university. At least two (2) plus years' experience with Project Management or Project Coordination. Two (2) years of client services or related account management experience.
Ability to travel up to 50 percent of the time, including international if necessary. Minimum of 10 years in technical sales or relevant customer-facing experience in the technology domain. Strong customer-facing and relationship building skills.
Preparing and delivering accurate and timely annual Business Reviews to review the client’s growth and profitability. Developing and executing strategies and account plans that increase client sales volume and market share.
An educational technology company needs applicants for an opening for a Telecommute Customer Success Manager in the Eastern US. Individual must be able to fulfill the following responsibilities: Own overall relationship with assigned clients. Plan and drive ongoing account strategy.
Must be accountable for your own actions and able to act with both urgency and integrity. Ability to work independently and within a team towards both personal and shared work goals. Experience working in technical support roles and teams.