Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
Answer member questions and anticipate future needs. Assist with member account problems and membership cancellation requests. Required Skills: Bilingual in Spanish & English. Must have a positive and professional demeanor, with responsive customer service to provide white glove service.
Qualifications for this position include: Bachelors degree in Business, Finance, Accounting or related field. Minimum 5 years of previous project management experience with software implementations and/or relevant consulting experience with software implementations.
Minimum 3-5 years industry/group meeting and incentive accounting/operational finance experience. Demonstrated commitment to providing exceptional customer service. Knowledge and experience working with financial and accounting software. Effective written and communication skills.
A cybersecurity company has an open position for a Telecommuting Customer Account Executive. Must be able to: Establish productive, professional relationships with key stakeholders in target accounts. Build and maintain an opportunity pipeline and forecast within a territory.
A network solutions company is seeking a Remote Telecommunications Solutions Account Manager in the Mid Atlantic Region. Candidates will be responsible for the following: Coordinating the sales and customer relationship process to meet assigned financial objectives.
Selling complex products or services, develop new accounts and/or expand existing accounts. Becoming the trusted adviser on services and solutions that address the clients business challenges. Being responsible for average accounts and/or dollar quota/territory compared to the company's average.
Plan and drive ongoing account strategy. Work to identify and/or develop up-sell opportunities. Qualifications for this position include: Bachelor’s degree or equivalent business experience. A minimum of three years of experience in customer success.
Two (2) years of client services or related account management experience. Outstanding numeric, verbal, written, logic, and analytical skills. Good business acumen and understanding of the business processes of PBM services.
Providing account and market development strategies. Maintaining priorities for product lines and conducting product training. Consulting on pricing with the distributors to best close business and ensure profitability for N-PMN products. Required Skills: