Assisting partners with account management related needs and custom reports. Answering inbound calls and responding to emails from external clients and third-party vendors. Must meet the following requirements for consideration:
Must be able to: Assist customers by assessing their needs. Schedule appointments. Use upselling and cross-selling techniques to convert inquiries into referrals. Required Skills: Able to work weekends. High school diploma or equivalent. Two years customer service experience.
Assist students with speech therapy needs. Complete all other assigned duties. Must meet the following requirements for consideration: Master’s Level Degree. Speech Language Pathology Certification. Ability to pass basic computer screening. Ability to build Individual Evaluation Plans.
Answer member questions and anticipate future needs. Assist with member account problems and membership cancellation requests. Required Skills: Bilingual in Spanish & English. Must have a positive and professional demeanor, with responsive customer service to provide white glove service.