Assisting customers with using our services throughout projects. Helping solve client problems and managing financial aspects of contracts. Qualifications for this position include: Ability to travel. Higher Education & State/Local Government Experience.
Analyzing and resolving most software issues with minimum assistance. Using troubleshooting techniques and programming skills to make needed modifications to customer database. Applicants must meet the following qualifications: Bachelor’s Degree or Associates.
Serve as technical escalation contact and interface point with client technical Subject Matter Experts. Assist with troubleshooting software application errors by providing advanced technical expertise. Applicants must meet the following qualifications: Travel: Minimal 5%
Assisting partners with account management related needs and custom reports. Answering inbound calls and responding to emails from external clients and third-party vendors. Must meet the following requirements for consideration:
Must be able to: Assist customers by assessing their needs. Schedule appointments. Use upselling and cross-selling techniques to convert inquiries into referrals. Required Skills: Able to work weekends. High school diploma or equivalent. Two years customer service experience.
Assist students with speech therapy needs. Complete all other assigned duties. Must meet the following requirements for consideration: Master’s Level Degree. Speech Language Pathology Certification. Ability to pass basic computer screening. Ability to build Individual Evaluation Plans.