A provider of customer relationship management services has an open position for a Remote CustomerService Representative. Core Responsibilities Include: Receiving and processing various incoming phone calls for numerous clients. Obtaining, entering, and verifying customer information.
A software development company has an open position for a Remote CustomerService Specialist. Candidates will be responsible for the following: Assisting customers with tech issues. Using remote access application to access customer's computer for tech assistance.
Ability to provide innovative solutions to customer conflicts. Strong phone handling and active listening skills. Ability to retain deep product and service knowledge. Basic understanding of commonly used concepts, practices, and procedures within the publishing field.
An information technology company has a current position open for a Remote CustomerService Team Leader. Must be able to: Develop and manage a team of Agents. Evaluate team's and individual team member's performance. Manage Team calls: process missed calls, lead calls, renewals.
A home services company has a current position open for a Telecommute In Home Care CustomerService Coordinator and Recruiter. Core Responsibilities Include: Proactively sourcing, interviewing, screening, and testing all caregiver job applicants.
An IT company is in need of a Remote Tribal Customer Success Manager. Core Responsibilities of this position include: Identifying and escalating as needed on customer satisfaction issues. Presenting customers with difficult news in a delicate manner.
A provider of customer engagement services has an open position for a Telecommute Customer Experience Global Principal Project Manager. Core Responsibilities Include: Project execution, including on a global scale and/or across various business segments.
Monitor the service portal for incoming tickets. Triage all incoming tickets. Troubleshoot and address tickets submitted by end users. Skills and Requirements Include: Ability to cover other shifts when necessary. Proficient with basic HTML coding. Experience with WordPress.
An educational services company has a current position open for a Virtual Academic Coach. Candidates will be responsible for the following: Taking inbound calls from students regarding help requests. Making outbound calls to students to address concerns.
Interpret, analyze, and / or update C&S State required data elements. Qualifications Include: Ability to work Monday - Friday, 8:30am - 5pm in your time zone. High School Diploma / GED or higher. 1+ years of experience of data entry experience. 1+ years of customerservice experience.