An outsourcing firm is searching for a person to fill their position for a Telecommuting Bilingual Spanish and English Streaming Services Customer Service Representative. Candidates will be responsible for the following: Assisting customers via phone, chat, and email.
An service management company is filling a position for a Work at Home Sales and Services Customer Service Representative. Candidates will be responsible for the following: Interfacing with customers via inbound calls, outbound calls or through the internet.
A financial services company is in need of a Telecommuting Client Banking Services Partner V. Core Responsibilities of this position include: Acting as the primary point of contact for issue resolution and escalation.
Software company has an open position for a Telecommute Customer Engagement Director in the Southeast Region. Core Responsibilities of this position include: Selling offerings in the Southeast and mid-Atlantic to utility customers.
Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
A staffing agency has a current position open for a Virtual Bilingual Spanish English Travel Customer Care Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls and emails with inquiries from members and sales reps.
Establishing relationships at executive levels to identify and sell products and services. Understanding and navigating account procurement practices to negotiate licensing contracts. Driving prompt resolution of customer issues and ensuring high levels of customer satisfaction.
Evolving and supporting service provider scale monitoring and event management systems. Providing configuration management reports as required. Qualifications for this position include: 20% travel. Bachelor’s degree in Information Technology or 3-5 years equivalent work experience.
Establishing strong relationships based on knowledge of customer requirements. Must meet the following requirements for consideration: Travel up to 50% 10+ years of experience in sales of complex business software / IT solutions.
Experience in Amazon Web Services (AWS) cloud architecture, operations, DevOps, or administration and experience with cloud automation and scripting. In depth understanding of Cloud Migration methodologies and best practices and familiar with Agile project management procedures.