A business process services company needs applicants for an opening for a Telecommuting Customer Care Inbound Retail Salesperson. Core Responsibilities of this position include: Actively listening to our customers. Supporting our customers as a first point of contact.
Manage network participation, care with specialty networks, care with providers and transfers to alternative levels of care. Examine clinical programs information to identify members for specific case management. Qualifications Include:
Identifying and escalating quality of care issues through established channels. Promoting lifestyle/behavior changes to achieve optimum level of health. Helping member actively participate with their provider in healthcare decision-making. Qualifications Include:
Assessing, planning, coordinating, implementing, monitoring, and evaluating the care of each beneficiary. Coordinating and collaborating with other members of the Special Populations. Position Requirements Include: Registered Nurse with current in state RN license. Certified Case Management.
Skills and Requirements Include: 2 years experience in sales, customer care, or account management. Extremely organized, with the ability to self-organize. Strong written/oral communication skills. Excellent attention to detail. Outgoing and empathetic.
Coordinating the delivery of high quality, cost-effective care based on a customized model of care. Advocating for the member/patient and family among various sites to coordinate resource utilization. Encouraging client/member/patient participation and compliance in the clinical program efforts.
A leader in home-agent contact centers has a current position open for a Telecommuting Travel Customer Care Agent. Core Responsibilities of this position include: Clearly answering member questions and anticipating future needs.
A leading global technology provider has a current position open for a Telecommute Senior Client Care Technical Analyst. Individual must be able to fulfill the following responsibilities: Providing detailed analysis of issues received from clients.
A staffing agency has a current position open for a Virtual Bilingual Spanish English Travel Customer Care Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls and emails with inquiries from members and sales reps.
Qualifications Include: Required Minimum Education: 2 year Associate Degree specializing in HIM / Coding Certification. Completion of Coding Curriculum and one year acute care coding experience. A combination of post-secondary education and experience will be considered in lieu of degree.