An IT company needs applicants for an opening for a Remote Third Shift HelpDesk Associate Analyst. Must be able to: Research and investigate customer inquiries. Meet the individual customer service call volume and quality expectations.
A software business company is seeking a Telecommute HelpDesk Customer Support Specialist. Must be able to: Provide a first line response to incoming customer support requests. Provide on-call and rostered support. Manage and maintain tickets through Zendesk and Mavenlink.
A company that delivers Product Lifecycle Management consulting is filling a position for a Remote Helpdesk Analyst. Individual must be able to fulfill the following responsibilities: Provide maintenance and monitoring support.
Helping with ticket management and tracking. Qualifications Include: 1+ year technical support / customer support experience in a helpdesk environment. Strong active listening skills. Customer orientation and ability to adapt/respond to different types of situations.
Managing technical support helpdesk. Required Skills: Ability to travel as required (up to 20-25%) Bachelor’s degree required, as well as 5 years relevant work experience. Direct experience and/or strong interest in education. Project management experience with multi-faceted projects.
Taking inbound calls from students regarding help requests. Making outbound calls to students to address help requests / exam concerns. Researching students' files ensuring a personable and professional approach. Skills and Requirements Include: High School Diploma.
A travel company is filling a position for a Remote Quality Control Ticketing Rate Desk Specialist in Houston. Core Responsibilities Include: Providing support for questions related to air contracts, promotions, formats and faring.
Help companies and organizations engage their audiences across all digital channels. Complete any other assigned tasks. Skills and Requirements Include: Computer. Secure internet access. Workspace that is private, secure and noiseless.
Act as an initial contact for potential clients to help them achieve their goals and objectives. Help potential clients understand how custom financial plans can enhance quality of life. Required Skills: Bachelor’s degree or higher.
Candidates will be responsible for the following: Helping mentor new consultants. Providing the Engagement Manager with status reports. Working with the client to help convert legacy data. Qualifications for this position include: Ability to travel up to 50% of the time.