Required Skills: JIRA/Confluence platform experience. Ability to manage a 15-person team effectively and efficiently. Adept at setting up meaningful KPIs for the Marketing, Sales and HelpDesk teams. Knowledge and experience with Operational Methodology, such as Agile, Scrum, EOS etc.
A company that delivers Product Lifecycle Management consulting is filling a position for a Remote Helpdesk Analyst. Individual must be able to fulfill the following responsibilities: Provide maintenance and monitoring support.
Managing technical support helpdesk. Required Skills: Ability to travel as required (up to 20-25%) Bachelor’s degree required, as well as 5 years relevant work experience. Direct experience and/or strong interest in education. Project management experience with multi-faceted projects.
A healthcare products and services provider is searching for a person to fill their position for a Remote Service Desk Representative in Bannockburn. Candidates will be responsible for the following: Providing customer service through actively listening, showing empathy and attention to detail.
Taking inbound calls from students regarding help requests. Making outbound calls to students to address concerns. Maintaining detailed files for documentation. Qualifications for this position include: High school diploma. Customer service/call center experience.
Help shape the future of our products through customer feedback. Attract the best talent, bring them onboard, and develop each new team member. Applicants must meet the following qualifications: 5+ years of work experience that would directly support your success in this role.
Licensed as an SLP in one of the aforementioned states or willing to become licensed. Must have CCC's. Must have at least 2 years' experience delivering therapies in school setting. Graduated from an accredited Speech Language Pathology degree program. Passion to help and motivate students.
Master's degree in IT management or a related business field required. Minimum of 2-3 years of industry experience in IT management or related field. Demonstrated ability to coach and mentor; help at-risk and struggling students overcome life's challenges.