An enterprise application performance consulting company is filling a position for a Telecommute Windchill HelpDesk Analyst. Core Responsibilities of this position include: Providing maintenance and monitoring support for Windchill PDMLink.
A helpdesk and IT support outsourcing company has a current position open for a Telecommute Overnight HelpDesk Analyst. Must be able to: Diagnose and resolve Tier One and Tier Two incidents. Create a positive customer support experience. Perform multiple, technical tasks.
A helpdesk and IT support outsourcing company has an open position for a Telecommute Bilingual Spanish HelpDesk Analyst. Must be able to: Resolve Tier One and Tier Two incidents via phone, chat, remote assistance. Create a positive customer support experience.
A helpdesk and IT support outsourcing company has a current position open for a Telecommute Bilingual Spanish HelpDesk Analyst in San Antonio. Must be able to: Identify, diagnose, and resolve Tier One and Tier Two incidents. Create a positive customer support experience.
Responding to helpdesk technical and product questions generated by our customers. Answering tickets, emails, phone calls and live chat. Troubleshooting Linux (CentOS and Ubuntu), Apache, MySQL and PHP. Skills and Requirements Include: Strong background with technology and Linux systems.
An information technology consulting company has a current position open for a Telecommute Managed Services Service Desk Analyst. Individual must be able to fulfill the following responsibilities: Troubleshooting of hardware and application issues.
Must be able to: Assess the candidate’s technical skills and provide feedback to help clients make the right hiring decision. Promptly respond to emails, texts or push notifications from company support about upcoming interview assignments.
1 years of experience migrating and managing AWS workloads. Expertise with EC2, VPC, S3, Glacier, ELB, EBS, RDS, Route 53, CloudFront, CloudWatch, CloudTrail, and more. Experience automating things with shell scripts, AWS CLI, or other tools. Experience on a service desk.
Bachelor's Degree Required or Equivalent Experience. Experience in Process Improvement, Decision Making, Managing Processes, Planning,Analyzing Information, Developing Standards, HelpDesk, Service Excellence. 5+ years of customer success experience in SaaS organization.
Managing HelpDesk application support for all applications. Resolving system problems during non-business hours or backlogs. Skills and Requirements Include: 5+ years of progressive experience managing healthcare information customer engagement activities.