A company that provides connected experiences for the outdoor recreation industry is filling a position for a Remote Hunt and Fish Help Desk Agent in Lexington. Must be able to: Provide troubleshooting, identify problems, researching answers, and guiding users through corrective steps.
A company that provides connected experiences for the outdoor recreation industry is filling a position for a Remote Hunt and Fish Help Desk Agent in Logan. Must be able to: Provide troubleshooting, identify problems, researching answers, and guiding users through corrective steps.
Help Ticket management and tracking. Build sustainable relationships and trust with customer accounts. Qualifications for this position include: 1+ year technical support / customer support experience in a help desk environment. Strong active listening skills.
A web hosting provider is seeking a Remote Entry Level Linux Helpdesk Support. Core Responsibilities Include: Helping customers with technical and non-technical solutions to inquiries via phone, chat, and email. Installing and upgrading web software.
1+ years of online customer support experience using an online help-desk software. Basic knowledge of cloud service offerings, toolsets, operating systems, and browsers. Ability to learn how to use our online products and do light demos and ad hoc show me how feature tours via screen-sharing.
Assist customers over email and phone. Qualifications Include: Ability to diagnose and resolve problems and work to your own initiative. Ability to handle complaints in a calm manner. Passion in customer success, interest in helping people. Keen interest in technology.
Help prospective students understand coding bootcamp and how it fits into their career goals. Speak on the phone or email with 20-30 prospective students per day. Become an expert in coding bootcamps to help students understand the advantages of each.
Process inbound calls helping job applicants. Walk the applicant through completing application process. Complete other duties as assigned. Qualifications for this position include: Have strong listening skills, professional telephone manner and ability to deal tactfully with callers.
Analyze test results and recommend corrections to more experienced software engineers. Help write and update technical documentation such as user manuals, system documentation, and training materials. Required Skills:
Being persistent and determined to help every parent they speak with. Qualifications for this position include: A quiet, designated work area that is free from distractions. A Windows PC, or Apple computer connected directly to a modem by Ethernet cable. A USB headset with microphone.