Overseeing day-to-day IT/Helpdesk needs. Managing equipment inventory. Setting up new accounts. Position Requirements Include: Two to four years experience in a helpdesk setting or equivalent. Substantial experience supporting Apple hardware and software.
2 years of employment in a client-facing helpdesk, technical support, or equivalent experience. Solid knowledge of network protocols and fundamentals. Professional written and verbal communications skills. Strong troubleshooting skills within different OS environment such as windows and macs.