Required Skills: JIRA/Confluence platform experience. Ability to manage a 15-person team effectively and efficiently. Adept at setting up meaningful KPIs for the Marketing, Sales and HelpDesk teams. Knowledge and experience with Operational Methodology, such as Agile, Scrum, EOS etc.
A company that delivers Product Lifecycle Management consulting is filling a position for a Remote Helpdesk Analyst. Individual must be able to fulfill the following responsibilities: Provide maintenance and monitoring support.
Managing technical support helpdesk. Required Skills: Ability to travel as required (up to 20-25%) Bachelor’s degree required, as well as 5 years relevant work experience. Direct experience and/or strong interest in education. Project management experience with multi-faceted projects.
Taking inbound calls from students regarding help requests. Making outbound calls to students to address concerns. Maintaining detailed files for documentation. Qualifications for this position include: High school diploma. Customer service/call center experience.
Master's degree in IT management or a related business field required. Minimum of 2-3 years of industry experience in IT management or related field. Demonstrated ability to coach and mentor; help at-risk and struggling students overcome life's challenges.
Must be able to: Help students prepare for the Cisco CCNA Security Exam. Teach online in the Computer Networking and Security program. Help students create a security infrastructure and to monitor networks. Qualifications for this position include:
Tutoring remotely from anywhere. Logging on when you’re available. Required Skills: Passionate about your areas of expertise. Eager to help students learn. Teacher, professor, adjunct, PhD student, or industry professional.
Help prioritize various sales opportunities. Devise and execute sales strategy to meet/exceed sales quota. Lead a cross-functional account team. Position Requirements Include: Advanced knowledge of the competitive landscape. Minimum BS in technical field or equivalent experience.
Must be able to: Help students set and achieve learning goals. Answer subject matter questions. Provide feedback on projects. Required Skills: Proficient in the curriculum topics of the Digital Marketing course. 2 years of experience solving real-life digital marketing problems.