Handling inbound customer inquiries. Writing & improving the self-serve resources base. Collecting feedback from customers on product. Required Skills: Ability to write self-serve technical guides, resources, and articles. Ability to work with engineering team to triage bugs and issues.
A humanresource technology provider has an open position for a Virtual Seasonal Customer Experience Champion. Candidates will be responsible for the following: Answering questions and troubleshooting issues. Offering world-class email, phone and web support to customer.
Responding to benefit inquiries (e. g. medical, dental, life, STD, LTD) Connecting members with healthcare and wellness resources. Qualifications for this position include: Associates Degree; minimum of 2 years of medical clerical experience; or equivalent education/experience.
Research and troubleshoot problems and provide resolutions by using available resources. Position Requirements Include: High school diploma or equivalent required. 6+ months experience in a customer service related role required.
Ensuring appropriate resources are available to meet changing requirements. Required Skills: 5+ years of service management experience, with proven leadership track record. Verifiable history of managing managers of successful, high volume teams.
Be the primary technical resource during the customer implementation phase. Design, develop and implement monitoring and management solutions for customers. Undertake consultancy, professional services and build work as required. Qualifications for this position include:
A humanresource company is searching for a person to fill their position for a Telecommute Business Development Representative. Core Responsibilities of this position include: Building a pipeline for Account Executives. Creating a great first impression to our prospects and customers.
Research required information using available resources. Skills and Requirements Include: Engage in proper phone, chat, and email etiquette. Knowledge of relevant software, computer applications, and related equipment or the ability to learn.
Research required information using available resources. Must meet the following requirements for consideration: Engage in proper phone, chat, and email etiquette. Knowledge of relevant software, computer applications, and related equipment or the ability to learn.
Educating and advising relocating employees on expectations, expenses, taxes, timelines, service options, and resources. Serving as the expert in the mobility process. Providing leadership to our corporate clients and relocating employees. Must meet the following requirements for consideration: