A digital product design platform is seeking a Remote Tier 1 Support Customer Advocate. Core Responsibilities of this position include: Engaging with our user-base and guide them. Having flexibility ability to work weekends. Utilizing your love of teaching and learning.
A home design company is in need of a Remote Home Decor Customer Success Associate in San Francisco. Individual must be able to fulfill the following responsibilities: Respond to all customer inquiries through email, LiveChat and phone calls. Process new orders.
Must be able to effectively provide navigational instructions to customers. Requires associate degree or four years customer service. Requires strong data entry skills and the ability to multi-task. Must be competent with several HR Information Systems, systems and software.
Must live locally to attend trainings and meetings. High School Diploma or equivalent. Ability to manage high call volume. Must have a designated home office space. Desire to exceed customer service expectations. Experience working in a fast paced, customer driven environment.
Explaining how DNS and web design tools work. Installing, configuring, maintaining and solving errors for content managements systems. Solving their web technology problems using chat, email and phone. Required Skills: Attend Company events. Ability to troubleshoot website and email problems.
Design, develop, test, and implement new configurations, architectures, and standards. Assist customers and internal teams to automate processes and incorporate devops methodologies. Qualifications for this position include: 2 years system administration experience.
Respond to technical issues and providing instructions to users. Qualifications for this position include: Ability to work remotely and commute to our Santa Monica office if needed. Fluent in English. Able to commit to a seasonal, weekend, and evening schedule.
Position Requirements Include: Ability to read and interpret documents such as travel rules, operating instructions, etc. Ability to add, subtract, multiply, and divide in all units of measure. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to work from home in a designated office space. Available to work 20+ hours per week with a flexible schedule, including nights, weekends, and holidays. Fluent in English. Headset is required. 15-inch or larger monitor is required. All other requirements are listed by the company.
Applicants must meet the following qualifications: Minimum of 2+ years international Corporate experience REQUIRED. 2+ years of APOLLO GDS system experience REQUIRED. Designated home office space required. Residence in the continental United States or Canada required.