Using a holistic approach, consulting with clinical colleagues, supervisors, medical directors and/or other programs. Identifying and escalating quality of care issues through established channels. Applicants must meet the following qualifications:
Minimum 2 years recent experience in medical-oriented scheduling environment. Must be adept at handling large call volumes, preferably with use of VOIP call systems. Working knowledge of the following systems: EPIC/Cerner and/or PHS.