Must be adept at handling large call volumes, preferably with use of VOIP call systems. Working knowledge of the following systems: EPIC/Cerner and/or PHS. Must be able to efficiently schedule radiology and diagnostic procedures. Experience with basic insurance guidelines.
Programming proficiency in Electronic Data Capture and data reporting. Clinical Data Management experience. CRO industry experience. Strong organizational, presentation, documentation, and interpersonal skills as well as a team-oriented approach. Familiarity with medical terminology.