A computer software technology corporation is seeking a Remote Clinical Service Desk Agent. Core Responsibilities of this position include: Accommodating client by recommending appropriate technical support. Providing answers to users by identifying problems.
A software product company needs applicants for an opening for a Remote Lead Support Specialist. Individual must be able to fulfill the following responsibilities: Providing world-class technical email and live-chat support. Ensuring customers get the fast, friendly, and personalized support.
Computer Science Graduate degree or Graduate Degree with IT Software Proficiency. 2 yrs of relevant experience working in a technical support department for a medium to large software company. Prior Technical Support experience or experience supporting internal system users.
A software company is seeking a Telecommute Senior IT Support Engineer. Candidates will be responsible for the following: Troubleshooting and resolving complex SQL scripting issues. Resolving data modeling issues.
Position Requirements Include: Proven project leadership experience with enterprise software implementations. Very strong communication skills. Comfortable leading workshops to the hierarchy of a Fortune 100 companies. Experience managing projects deploying Web Technologies.
A web development company has a current position open for a Remote WordPress Technical Support Representative. Must be able to: Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission. Take point on the WordPress.
Participating in hiring and training development. Managing the performance of their team. Meeting overall call monitoring goals. Applicants must meet the following qualifications: Sales and service experience. Experience working in a fast-paced customer support environment.
Document all required call information in software. Required Skills: Training and company meetings onsite, as well as, 25% travel. High School diploma or equivalent preferred. General working knowledge of PC, internet operation, email, and chat technologies.
A software company has an open position for a Telecommute Customer Success Manager. Candidates will be responsible for the following: Reaching out to promising trial sign-ups to drive product adoption. Ensuring our customers are successful.
Prior experience in tax preparation with knowledge of individual, business, non-profit and estate/trust returns. Excellent interpersonal, oral and written communication skills. Strong computer skills: proficiency in Tax software, Excel, Word. Detail oriented & ability to multi-task.