High school diploma or equivalent. Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook) Knowledge of Excel spreadsheet software and SABRE, ARC, and TRAMS database software. Ability to consistently deliver excellent customer service, internally and externally.
Developing and maintaining training manuals and job aids for end users and support personnel. Effectively communicating status, issues, and concerns with team members. Providing technical expertise around GDS setups for GDS vendors. Qualifications Include: Ability to travel 35-40% of the time.