Bilingual in any of the following languages: Spanish. Adept at handling large call volumes, preferably with use of VOIP call systems. Experience with basic insurance guidelines. Proficient capability with pre-registration and insurance verification.
Must have at least two years of recent cruise sales work experience. Language fluency in English/Spanish is required for some openings. Must be an expert closer and adept at upselling cruise vacations. Must be able to maximize the customer experience as well as revenue.