Must have an affinity for helping customers and teaching them in a timely fashion. Must have outstanding follow through and problem-solving skills. Must have excellent written and spoken English. Must be resourceful, detail-oriented, and can work with minimal supervision.
Has experience working remotely. Writes in a clear and concise manner. Enjoys teaching others and explaining technical concepts. Has patience to listen and grasp what customers are trying to accomplish. Pays high attention to detail.