Assisting in escalated application support issues for assigned solutions. Qualifications for this position include: Travel: May include up to 25% domestic. Bachelor’s degree or higher from an accredited university. Minimum of five (5) years of Technical Support experience.
Excellent comprehension and written communication skills in English and Spanish. University degree or equivalent experience (degrees in-progress are acceptable) Ability to meet the technical requirements of the company.
You have a deep technical understanding of how the web and search engines work. You are analytical-minded. You should be comfortable with technical, usability and content-related aspects of a website. You have excellent verbal and written communication skills.
Core Responsibilities Include: Analyzing and responding to customer technical and integration issues. Working with the development team to improve product quality. Maintaining accurate account records, activity logs, and bug information. Position Requirements Include:
is filling a position for a . Must be able to: Act as primary support for email marketing programs. Assist in the day-to-day maintenance of the email marketing automation platform. Assist with setting up onsite personalization, A/B testing, and analytics. Qualifications Include: