A design collaboration platform is filling a position for a Telecommuting Tier 2 Support Specialist in the Central Region. Individual must be able to fulfill the following responsibilities: Directly responding to and engaging qualified customer inquiries and requests.
Must be able to work any schedule between 7:00 am to 11:00pm Central. 1+ years of proven experience in a customer service environment. Customer-focused, detailed-oriented individuals. Creative problem solvers. Adept at working with ambiguity. Has excelled in a customer facing environment.
Present technical sales briefings to customers. Bachelor's degree in mechanical or electrical engineering or 15 years experience. 5 or more years experience in developing strong customer relationships. 5 or more years experience demonstrating high level verbal skills.
Proficiency in Google AdWords (certification required), Bing AdCenter and Google Analytics. Strong knowledge of digital environments and overall Internet savvy. B. A. /B. S. High technical aptitude for desktop and web-based applications, including Word and Excel.
Develop and deliver sales presentations, which will often be technical in nature. Meet and exceed quarterly and annual sales targets in the assigned region. Actively follow up all potential sales opportunities and work directly with customers or with distribution partners to close sales.
Must be able to: Coordinate all central communication across regions. Work with Regional and Local Account Managers to create supporting regional business plans. Formulate and manage multi-national business plan. Qualifications Include:
A software company is searching for a person to fill their position for a Remote Bilingual Support Engineer. Must be able to: Handle complex support requests via email, telephone, live chat, or in-app. Triage, troubleshoot, and document potential defects.
A software company is in need of a Remote Senior Solution Engineer in the Central Region. Must be able to: Provide technicalsupport throughout the sales cycle to drive opportunities to a successful conclusion.
Bachelor’s Degree in a technical field or equivalent. Minimum of 3 years of experience in technical field. AWS management experience. Experience with elastic search and central log server management. Other requirements as outlined in the job description.