Must be able to: Support customers via GitHub, community, email or ticketing systems. Follow-through with customers and drive issues to resolution. Reproduce customer issues and test new product functionality. Qualifications Include:
Provide telephone and email-based support. Applicants must meet the following qualifications: 2+ years TechnicalSupport and Call Center experience. Ability to self-manage workload while working remotely. Experience with Salesforce or exposure to CRM solutions.
An information management company is seeking a Telecommuting Professional Services TechnicalSupport Services Specialist. Individual must be able to fulfill the following responsibilities: Diagnosing and recommending solutions to issues.
A scientific research company is filling a position for a Telecommute Senior Regulatory Products Support Specialist. Core Responsibilities of this position include: Identifying and driving programs for the development and implementation of qualification and validation.
Helping to develop and deploy end-user training. Serving as escalation point of contact for any technical concerns and ensuring they are addressed. Required Skills: 5 plus years' relevant work experience. Ability to collect, organize, and display data in spreadsheet format.
Leveraging knowledge of competitive solutions to effectively address and dispel customer objections. Executing technical sales calls. Qualifications for this position include: Ability to present effectively in front of groups. 4 year degree. 5 years of related experience preferred.
Excellent business relationship building skills. Minimum 3 years of experience in business, sales support or related role. Ability to organize activities and handle multiple projects simultaneously with effective and timely follow-up.
Proven experience with multiple programming languages. Excellent technical writing ability. Experience teaching or working with kids. Must be able to work a typical 8-hour office schedule. Other requirements as outlined in the job description.
Required Skills: Bachelor's degree in technical related field. 5 years experience with Configuration Management systems such as Chef, Puppet, Ansible. 7 years experience with Linux and Windows, Bash & Powershell. 3 years working on distributed systems.