Basic understanding of Excel, HTML, Messaging, SMTP and email hygiene products. Two or more years supporting customers in a consultant, customer support role. Proven ability to support multiple customers and internal peers with various needs. Excellent verbal and written communications skills.
Developing a technical knowledge of entire portfolio, scientific applications involved and end markets. Skills and Requirements Include: Willingness for 40-50% overnight travel. Degree of technical nature. Excellent written, verbal communication and presentation skills.
A digital health company has an open position for a Virtual Digital Health Customer Support Agent. Core Responsibilities Include: Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices.
Provide pre-sale technical support and sales/marketing assistance to key distributors. Plan and lead joint sales calls with partners, per Mutual Marketing Plans. Serve as the escalated technical resourceto assigned distributors. Position Requirements Include: 25-40% travel within a Region.
Experience with small or mid-sized cross-functional initiatives. Demonstrated experience developing analysis, presentations and support material. Demonstrated relationship management skills at peer levels. Previous experience with creating Content Libraries.
Evolving and supporting service provider scale monitoring and event management systems. Providing configuration management reports as required. Qualifications for this position include: 20% travel. Bachelor’s degree in Information Technology or 3-5 years equivalent work experience.
May require over-night travel. Willingness to work on a flexible work schedule to support customers in different time zones in the US. Experience with E-Discovery and experience with enterprise software sales. Bachelor’s degree.
A+ certified technician with minimum of 1 year experience. Ability to effectively provide support in hardware and software including problem diagnosis and troubleshooting. Ability to follow and enforce established processes and procedures and effectively communicate them to others.
Be a resource to all members of the agency, providing leadership guidance and support. Qualifications Include: Bachelor's Degree in Marketing, Advertising, Communications or relevant, equivalent experience.
Contractors must have excellent verbal and written communication skills to handle inbound calls and emails support as needed. Contractors must be able to speak with callers while navigating through multiple systems, entering vital information to create a client profile.