A provider of customer service for other companies is filling a position for a Telecommute TechnicalSupport Representative. Candidates will be responsible for the following: Troubleshooting technicalsupport issues for customers. Researching required information using available resources.
Providing excellent client support through verbal and written communication. Providing consultation, training and support to the client. Communicating progress and any potential problems to manager for awareness and/or resolution. Qualifications for this position include:
Familiarity with modern software development practices. Previous experience working with a software delivery team. Experience working across organizations with Sales, Marketing, Support, Product, Engineering and Design.
Helping our team scale and support our rapidly growing business. Providing consulting services. Working on Human Resources matters. Qualifications for this position include: Travel to other markets on occasion. Experience with strategic, Human Capital consulting.
Providing support related to the operation and maintenance of the assigned client’s equipment. Developing schedules and implementing preventative and corrective maintenance services. Qualifications Include: Prior experience delivering services to a on-site client environment.
1+ years preferred combinations of product experience, software development, technical team leadership. SAFe or Agile development methodologies for supporting “configure-first” solutions. Knowledge of VSTS or similar Agile velocity/ work tracking solutions.