Provide support related to the operation and maintenance of the assigned client's equipment. Perform routine services to ensure equipment availability to client site users. Qualifications for this position include: Minimum Possesses reliable, dependable transportation (if required by role)
Must have linear troubleshooting skills. Must have a foundation of networking knowledge of modems and routers. Must live in one of the following states: Arkansas, Alabama, Oklahoma, Georgia, Kansas, Texas, Florida, North Carolina, or Virginia. All other requirements necessary for this position.
Developing support workflows and training materials for assigned products. Qualifications for this position include: 3-5 years of customer facing experience in a SAS environment. Ability to coordinate multiple objectives across a broad spectrum of goals.
A distribution company is in need of a Remote Senior NetApp Support Engineer. Core Responsibilities Include: Responding to customer service inquiries regarding company products. Researching, documenting and communicating recurring technical issues.
5+ years in consultative, customer support and/or related role in the technical industry. Demonstrated ability to adapt to new technologies and learn quickly. Proven presentation skills. Full list of skills and requirements located on company web page.
Familiarity with modern software development practices. Previous experience working with a software delivery team. Experience working across organizations with Sales, Marketing, Support, Product, Engineering and Design.
Providing technicalsupport and training for members of the sales and operations teams. Defining and documenting SOPs for projects sponsored by operations leadership and departments. Applicants must meet the following qualifications: