A communications company is searching for a person to fill their position for a Remote Technical and Customer Service Representative. Core Responsibilities of this position include: Creating satisfying customer experiences. Troubleshooting technical issues.
Providing phone support to customers and hotel partners. Answering general questions about how we work and assist customers with using our app. Resolving customer issues in the first contact, only escalating the ticket when is appropriate. Applicants must meet the following qualifications: