Create a delightful customer experience. Qualifications Include: High School diploma or equivalent. Six months of more of customer service experience. Computer hardware and software must meet the employer's minimum technical requirements.
Has a High School diploma or GED. Has a stable work history. Must be flexible to work an assigned work schedule. minimum of 1 year experience in a call center setting. Experience with the AS400, Microsoft Word, Excel, Outlook. Home office must meet technical requirements listed by company.
Providing phone support to customers. Answering general questions about how the service works. Resolving billing and booking issues in a real-time, non-scripted environment. Position Requirements Include: Native or Full professional fluency in German, French or Italian.
An educational services call center is in need of a Virtual Customer Support Representative. Individual must be able to fulfill the following responsibilities: Handling calls from multiple clients. Using multiple scripts and rebuttals to overcome rejections.
Able to provide expert-level support to customers around expanding product and service offerings. Able to explain complicated concepts in simple, user-friendly terms. Display a high level of professionalism and compassion when working with each account on sensitive matters.