Individual must be able to fulfill the following responsibilities: Handling both customer support and technical support questions from users. Creating, updating, managing, and closing support tickets, as well as handling escalations to engineering.
Contractors must have excellent verbal and written communication skills to handle inbound calls and emails support as needed. Contractors must be able to speak with callers while navigating through multiple systems, entering vital information to create a client profile.
Must have excellent verbal and written communication skills to handle inbound calls and emails support as needed. Must be able to speak with callers while navigating through multiple systems, entering vital information to create a client profile.
Work closely with the Inside Sales team, Product Specialists and Pre-Sales technical resources. Directly drive the sale of Client and Enterprise Solutions to new accounts in these territories. Skills and Requirements Include: Must live in the Detroit area.
Must be able to: Manage temporary staff hired to support production, aka, hybrid chart chase. Conduct outreach with difficult providers. Pull medical records via remote electronic medical record retrieval system. Required Skills: Ability to travel 25% of the time. Undergraduate degree.
A digital health company has an open position for a Virtual Digital Health Customer Support Agent. Core Responsibilities Include: Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices.
A business services company has a current position open for a Remote Customer Product Support Advisor. Candidates will be responsible for the following: Providing a premium customer service experience. Responding to inbound phone contacts to troubleshoot and resolve advanced technical issues.
4 year technical or engineering degree or 5 additional years of experience selling drives or motion control. 5 years of experience selling drives or motion control. Previous experience working with and ability to manage Distribution. Previous experience selling automation solutions.
Qualifications for this position include: Ability to participate in one full week of training starting March 1, 2018 2+ years of customer experience in a customer facing or support role. Availability to work on weekends and holidays. Outstanding communication skills, both verbal and written.
Perform ongoing review of program status and identify risks. Ensure a holistic view by coordinating with and monitor all impacted business processes to support the transition from sales to delivery. Position Requirements Include: Travel required up to 50%