A cloud communications platform needs applicants for an opening for a Remote Customer TechnicalSupport Representative. Core Responsibilities Include: Resolving technical issues associated with 8x8’s hosted communications products via phone, e-mail, and/or chat.
7 years relevant business or IT experience in solution or service delivery positions. Must have technical experience requirements listed by company. Experience in delivering significant large multiyear projects. Demonstrated conflict management, influencing, negotiation and consulting skills.
Provide support to end - users following a business deployment. Skills and Requirements Include: Bachelor's Degree (or higher) or a High School Diploma/GED and 5+ years of experience working as a business analyst. 3+ years of documenting business process (example: Visio)
Ability to travel 50% of the time. Bachelors Degree or equivalent industry experience. 5+ years industry experience. Proficient in Microsoft applications. Technical skills sufficient to test computers for security. Other requirements as outlined in the job description.
Assist with providing technicalsupport for hardware devices. Assist with providing desk-side technicalsupport to users. Determine and resolve problems received from clients. Required Skills: Bachelor’s degree. Three years IT experience. Strong experience in technical writing.
Familiarity with modern software development practices. Previous experience working with a software delivery team. Experience working across organizations with Sales, Marketing, Support, Product, Engineering and Design.
Required Skills: Ability to travel as needed. 5-8+ years of engineering experience or similar. Demonstrated ability to discover opportunities. Strong technical abilities. Familiarity with modern software development practices. Other requirements as outlined in the job description.
Acting as a technical leader, guiding vision, best practices and priorities. Developing and maintaining chaos engineering infrastructure and tooling with a product mindset. Using metrics and monitoring systems to ensure performance, scalability and stability.
3+ years of consulting experience in change management or management consulting. Capable of influencing, interacting and collaborating with senior executives. Capable of understanding complex, technical process issues. Bachelor's degree or equivalent and relevant working experience required.
Provide NetSuite support and troubleshooting. Provide internal technicalsupport. Qualifications Include: Have 50% remote flexibility. Have 3+ years NetSuite ERP, CRM, or OneWorld experience. Have prior experience with NetSuite administration and configuration.