A productivity monitoring software developer is filling a position for a Virtual TechnicalSupport Agent. Individual must be able to fulfill the following responsibilities: Maintain high-quality customer service and professionalism.
Position Requirements Include: Thorough understanding of leading manufacturers video and infrastructure products. Thorough understanding of video networks, firewall traversal, switches and routers. Previous experience installing, configuring, administrating and / or supporting this equipment.
Staff the support desk and help with users’ questions and needs. Coordinate support responses with other areas of the organization, Identify common support questions and issues and create canned responses and/or documentation to provide faster and better support to users.
6+ years management experience in technicalsupport for a technology company. Demonstrated experience supporting enterprise level, mission-critical applications. Experience managing technicalsupport operations in a distributed environment.
A college has an open position for a Telecommute Computer Network and TechnicalSupport Course Portfolio Reviewer. Candidates will be responsible for the following: Reviewing course portfolios. Being part of the quality assurance process for international programs.
A telecommunications company is filling a position for a Remote Applications Support Analyst III. Core Responsibilities Include: Providing engagement in escalations and normal issue workflows. Working issues through to resolution.
Answering all open requests in our support forum. Creating material to educate our customers. Qualifications for this position include: You are comfortable coding HTML & CSS and have at least some jQuery scripting knowledge. You are good with PHP & WordPress.
3+ years in Workfront experience. Technicalsupport experience. At least 3-5 years of experience of working in a similar environment. Experience in complying with corporate guidelines. Strong interpersonal communication. Strong English language and written / oral communications skills.
A US-based digital marketing agency has a current position open for a Remote WordPress Support Developer. Core Responsibilities Include: Backend development such as WordPress admin customization, API integrations, and creation of plugins.
A provider of business process and technology management services is filling a position for a Remote Cable Industry Tech Support and Sales Representative. Individual must be able to fulfill the following responsibilities: Answer inbound calls from customers to assist with questions.