Provide telephone and email-based support. Applicants must meet the following qualifications: 2+ years TechnicalSupport and Call Center experience. Ability to self-manage workload while working remotely. Experience with Salesforce or exposure to CRM solutions.
An information management company is seeking a Telecommuting Professional Services TechnicalSupport Services Specialist. Individual must be able to fulfill the following responsibilities: Diagnosing and recommending solutions to issues.
Providing implementation and training support and services. Required Skills: Valid passport and driver's license, and the ability to travel for all accepted engagements is required. A min3 years with both functional and technical experience using a POS, PMS is required.
Leveraging knowledge of competitive solutions to effectively address and dispel customer objections. Executing technical sales calls. Qualifications for this position include: Ability to present effectively in front of groups. 4 year degree. 5 years of related experience preferred.
Required Skills: Bachelor's degree in technical related field. 5 years experience with Configuration Management systems such as Chef, Puppet, Ansible. 7 years experience with Linux and Windows, Bash & Powershell. 3 years working on distributed systems.
Extensive knowledge of the container concepts and experience using Linux containers. Ability to manage multiple issues and projects while maintaining high attention to detail. Experience in a support, development, engineering, or a quality assurance organization.
Qualifications Include: Support client-facing activities on PoC's and custom demos as part of pre-sales effort. Ability to articulate business drivers, KPIs, operational/executional/customer-experience challenges, decision models.
Providing guidance on technical issues/concerns. Defining alternate solutions, mitigations or workarounds for technical findings. Assisting in developing and testing out new solutions. Applicants must meet the following qualifications: 10% travel required.
Strong interpersonal and problem solving skills. Desktop Computer or Laptop Computer Windows 7 (32 & 64 bit), Windows 8, 8. 1 or Windows 10 POTS hardwired or digital phone line. All other technical requirements necessary for this position.
Present technical sales briefings to customers. Bachelor's degree in mechanical or electrical engineering or 15 years experience. 5 or more years experience in developing strong customer relationships. 5 or more years experience demonstrating high level verbal skills.