Telecommuting Technical Support Jobs - VirtualVocations.com https://www.virtualvocations.com/ VirtualVocations offers a unique service to those who are looking for high quality, credible, work from home positions. Virtual Technical Support Engineer https://www.virtualvocations.com/job/virtual-technical-support-engineer-445120.html A software company is in need of a Virtual Technical Support Engineer. Individual must be able to fulfill the following responsibilities: Find solutions for a wide array of computer software related problems Train users on how to use our software more effectively and efficiently Provide telephone and email-based support Applicants must meet the following qualifications: 2+ years Technical Support and Call Center experience Ability to self-manage workload while working remotely Experience with Salesforce or exposure to CRM solutions Strong understanding of Windows Operating Systems Exposure to SQL Server, Access, and Database system Strong understanding of Networking systems 445120 Telecommute Client Technical Support Manager https://www.virtualvocations.com/job/telecommute-client-technical-support-manager-457648.html An information technology company is seeking a Telecommute Client Technical Support Manager. Candidates will be responsible for the following: Directing the day to day operations to ensure that resources are assigned triage tasks based on priority Overseeing and mentoring Tier 3 Analysts Frequently reviewing processes and procedures and look for ways to automate or improvement case review Applicants must meet the following qualifications: 15% travel to client sites Bachelor’s degree or equivalent combination of education and experience in software support/financial industry Strong technical research, analysis and troubleshooting skills required Extensive experience with PL/SQL, .NET, Oracle, SQL, and API Interfaces Financial product support or financial institution is critical Experience managing a remote staff 457648 Remote Technical and Customer Service Representative https://www.virtualvocations.com/job/remote-technical-and-customer-service-representative-456979.html A communications company is searching for a person to fill their position for a Remote Technical and Customer Service Representative. Core Responsibilities of this position include: Creating satisfying customer experiences Troubleshooting technical issues Providing product information through inbound phone calls Applicants must meet the following qualifications: High School Diploma or equivalent Ability to successfully pass a criminal background check Strong computer knowledge and skill, including ability to accurately type 25 wpm Ability to work a minimum of 32-40 hours a week; including weekends and holidays 456979 Telecommute Hospitality Technology Specialist in Las Vegas https://www.virtualvocations.com/job/telecommute-hospitality-technology-specialist-in-las-vegas-450956.html A staffing company has an open position for a Telecommute Hospitality Technology Specialist in Las Vegas. Individual must be able to fulfill the following responsibilities: Executing on-site installation, configuration, integration and training of software technology solutions Providing implementation and training support and services Required Skills: Valid passport and driver's license, and the ability to travel for all accepted engagements is required A min3 years with both functional and technical experience using a POS, PMS is required A min 3 years of experience in the hospitality industry working in hotels, restaurants or retail 450956 Remote Data Governance Senior Sales Engineer https://www.virtualvocations.com/job/remote-data-governance-senior-sales-engineer-462553.html An identity management provider has a current position open for a Remote Data Governance Senior Sales Engineer. Core Responsibilities of this position include: Actively participating in the sales process Working with the direct and channel sales teams Providing product demonstrations Must meet the following requirements for consideration: Ability to travel approximately 33% BA/BS degree 5+ years experience as a pre-sales technical resource in a software company 3+ years working with Data Governance solutions Working knowledge of technical infrastructure specified by company 462553 Remote Employee Stock Ownership Plan Relationship Manager https://www.virtualvocations.com/job/remote-employee-stock-ownership-plan-relationship-manager-462518.html A financial services company needs applicants for an opening for a Remote Employee Stock Ownership Plan Relationship Manager. Core Responsibilities of this position include: Mentoring and training staff, providing peer reviews to all staff levels Building strong relationships to retain assigned clients Serving as the primary point of contact for Client Service Associates and Managers for existing ESOP clients Qualifications for this position include: Travel required (up to 35%), including overnight stays 5 years related work experience Bachelor's degree or 8 years of equivalent experience required Technical, statutory and regulatory knowledge of qualified and nonqualified plans 462518 Telecommute IT Specialist https://www.virtualvocations.com/job/telecommute-it-specialist-462324.html An information technology company needs applicants for an opening for a Telecommute IT Specialist. Must be able to: Actively participate in construction project planning Schedule and coordinate customer desk-side support Provide technical support for end user devices hardware and peripherals Qualifications for this position include: Experience supporting variety of IT technologies Minimum of 5 years providing desk-side IT support Ability to obtain a DHS Entrance on Duty Ability to obtain a DOD Security Clearance 462324 Telecommute Customer Service Professional https://www.virtualvocations.com/job/telecommute-customer-service-professional-454725.html A business management solution company is seeking a Telecommute Customer Service Professional. Candidates will be responsible for the following: Serving as a liaison between customers and clients Assisting with orders, account questions, billing, service cancellations and other inquiries Identifying customers’ needs and using knowledge database to recommend solutions Qualifications for this position include: Previous Customer Service Experience preferred (not required) Excellent verbal and written Communication skills required Strong interpersonal and problem solving skills Desktop Computer or Laptop Computer Windows 7 (32 & 64 bit), Windows 8, 8.1 or Windows 10 POTS hardwired or digital phone line All other technical requirements necessary for this position 454725 Telecommute Coding Ops Manager https://www.virtualvocations.com/job/telecommute-coding-ops-manager-461524.html A healthcare company needs applicants for an opening for a Telecommute Coding Ops Manager. Core Responsibilities Include: Monitoring training activities of the Clinical Review Division for their assigned team Directing and monitoring production and quality assurance for their assigned team Managing adherence to site and corporate policies and procedures for team members Position Requirements Include: Must be able to travel Bachelors degree or above 3+ years experience in a leadership role or demonstrated capabilities for position 3+ years experience in a HEDIS role of QA or above Knowledge of HEDIS technical specifications and abstraction processes and procedures Knowledge of related regulations including NCQA, HIPAA, CMS 461524 Telecommute Technical Project Manager https://www.virtualvocations.com/job/telecommute-technical-project-manager-453970.html A provider of automated patient flow software is searching for a person to fill their position for a Telecommute Technical Project Manager. Core Responsibilities of this position include: Managing technical requirements for projects and upgrades Reviewing sales commitments and creating detailed technical project plans Managing all aspects of plans to ensure resource assignment and coordination with resources Applicants must meet the following qualifications: 10% travel Bachelor's in Information Systems or related field required 5+ years of experience in technical infrastructure 5+ years of project management experience Solid customer relation skills and an ability to excel under pressure Maintains courteous and professional demeanor with clients to promote continued client retention 453970