Delivering a world-class customer service, Crafting documentation and troubleshooting bugs. Qualifications Include: 2+ years support experience, ideally with B2B or SaaS. Familiarity with working with customers in adopting and troubleshooting B2B software. Excellent customer service skills.
Document functional requirements, workflow, and system specifications. Ensure timely administration and entering time and expense reports in a timely manner. Conduct analysis of client business processes and functional requirements. Qualifications Include: Travel required on the West Coast.
An information technology solutions company has a current position open for a Virtual Technical Project Lead. Must be able to: Interact with data warehouse business users to understand requirements and issues. Manage an annual program of work, as part of an integrated project team.
A technology company is seeking a Telecommute DevOps Technical Success Manager. Candidates will be responsible for the following: Ensuring that customer issues are resolved as expediently as possible. Championing and advocating for Enterprise customers within the company.
Talking to customers, aggregate feedback from internal customer-facing teams. Doing market and product research and work closely with sales, marketing, support, and customers. Position Requirements Include: Collaborating and the ease of chatting face to face are important to us.